Interviews and Focus Groups – Telehealth Training

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Question 1 of 4

1. Question
What does the Chatham House Rule state?
- Focus group participants cannot speak unless the facilitator calls on them
- Interviewers should always share their own opinion before asking a participant
- Focus group participants are free to use the information they learn in a focus group but should not share the identity of any group participants
- There must be at least three facilitators for all focus groups
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Question 2 of 4

2. Question
Which is NOT an important tip for conducting interviews or focus groups?
- Ask open-ended questions
- Keep the conversation tightly controlled, making sure that everyone has exactly the same amount of time speaking and answers the question exactly
- Think about how you might record the discussion
- Use active listening
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Question 3 of 4

3. Question
Why might you conduct interviews as part of your evaluation?
- Because they are a much better method of gathering data than using focus groups
- To get end-user input and improve service uptake
- To gather a group of people to who can work together to brainstorm a solution to a problem
- Both the 2nd and 3rd options above
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Question 4 of 4

4. Question
You are wanting to make video appointments in your health service more accessible for people from culturally and linguistically diverse backgrounds. You’ve already collected data from patients and clinicians, and now as the final step you need to include the perspectives of the Executive Director and Chief Information Officer at your local hospital. To collect this data would you:
- Organise a half-day focus group with the two of them to brainstorm ideas
- Let them choose if they would prefer to participate in an interview or focus group
- Interview them separately at a time that suited each person
- None of the above
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